What Kirkland Homeowners Say About Level Two Chimney Kirkland
We’ve cleaned and inspected more than 38,000 chimneys since 2009, and every single job gets a written price before we start, a photo record when we’re done, and a 365-Day Done Right Promise stamped on the paperwork. Reviews matter because they’re the only marketing we can’t write ourselves. The ones below came from Kirkland neighbors who called (425) 642-3485, got a real person on the line, and had us out to their homes for chimney cleaning work.
Recent Reviews
“They found Class III creosote packed in the flue liner, which is the glazed stuff that can ignite. The tech showed me the camera footage right there on his tablet, explained why a standard sweep wouldn’t cut it, and gave me a written price for the mechanical removal before he touched anything. Took about three hours. House smelled like fireplace, not chemicals, when he left.”
Chris M., Juanita, Kirkland
“Last October we bought a place in Houghton with a fireplace the previous owners swore was ‘fine.’ Corrine’s team ran the Level 2 camera scan and found the smoke chamber was parged with a material that wasn’t rated for heat. They wrote up the scope, priced the HeatShield repair, and emailed me the photos that same evening. No guessing, no pressure. We booked the cleaning and the repair together.”
Rami N., Houghton, Kirkland
“I’ve had chimney sweeps before where some kid with a brush shows up, makes a mess, and leaves a carbon-copy receipt. This was different. The technician texted me when he was en route, wore a uniform with his license number visible, and ran a camera up the flue before and after the sweep. I got a PDF with timestamped photos and a written warranty. That’s Clause 4 of the Haven Standard, and it’s why I’ll call them back.”
Michelle G., Totem Lake, Kirkland
“Our chimney cap was rusted through and water was getting into the flue. I had a written estimate from another company for a full crown rebuild that seemed excessive. Level Two came out for a free second opinion, ran the camera, and showed me the crown itself was structurally sound, just the cap and some mortar joints needed attention. Saved me about $1,800. Written price before work, photos after, done in one morning.”
Brian W., Kingsgate, Kirkland
“We’re in a 1974 split-level in Finn Hill with an original clay flue liner that’s seen better days. Corrine’s tech found three vertical cracks during the camera inspection and explained the difference between a relining with DuraFlex stainless versus a full rebuild. We went with the liner. The crew protected our floors, ran a drop cloth to the door, and the photo record showed every stage. Six months later, zero issues.”
Chris M., Finn Hill, Kirkland
“I called at 9 PM on a Sunday because I smelled something acrid from the fireplace after the first cold snap. A live person answered, which I didn’t expect. They scheduled me for Tuesday, ran the full NFPA 211 Level 2 inspection, and found bird nesting material partially blocking the flue plus a cracked smoke chamber. The written scope had line-item pricing for the sweep, the debris removal, and the HeatShield repair. No surprises. That’s how it should work.”
Rami N., Norkirk, Kirkland
Why Customers Trust Us
Every review above touches the same four points, and that’s not an accident. Clause 1 of the Haven Standard requires a written price, written scope, and written warranty before any work starts, not after the technician is already in your living room. Clause 4 requires a documented photo record on every visit, included as standard, not sold as an add-on. Our 365-Day Done Right Promise means if it’s not done right, we make it right, stamped on every job. And our materials come through Haven’s buying network from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, which keeps customer prices honest without cutting corners.
We’ve been independently owned and operated in Kirkland since 2009. Corrine Halstead runs the day-to-day, and every technician is background-checked, uniformed, and licensed. You’ll get a text when your tech is en route, and a live person answers the phone 24 hours a day.
Call (425) 642-3485 for a written estimate on chimney cleaning, inspection, or repair. Estimates are free. Second opinions on any competitor’s written quote are free. And you’ll know your exact price before we start.
Written by Corrine Halstead, Owner at Level Two Chimney Kirkland, serving Kirkland since 2009.